Case managementNamed, not Numbered



Your clients have names, histories, and goals. INUKO is built around them and configured entirely around how your organisation works.

Named. Not numbered.Care. Not just case management.

Built for NGOs, healthcare, education, and social services.

AM
Amara Mensah
Employment goal · Budget plan active
client
JK
Josef Kratochvíl
Apt. #14 · Lease renewal 15 Aug
tenant
FO
Fatima Ouédraogo
Tutor: Marek V. · Next session: Thu
student
RB
Réka Balogh
Care plan · Next appt: 22 Jun
patient
Used by
Cesta vonÚsmev ako darNávratRelevant n.o.EquitaKambekNadacia DedoNadacia Integra
01

Tailored, not templated

Every INUKO deployment is shaped around how your organisation works. We configure around you, not the other way round.

02

People, not tickets

Your clients aren't case numbers. INUKO holds their full story. History, goals, relationships, and documents.

03

Almost invisible

The best software gets out of the way. Less logging, more presence with the person in front of you.

Core case management

Four words
Infinite configurations.

Client → Case → Goal → Activity. That's the structure. The same for every organisation. What differs dramatically is how each word is defined. Who counts as a client? What makes something an activity? Who sees what? INUKO is configured around your answers, not ours.

👤
Client
📁
Case
🎯
Goal
✏️
Activity
Who is the client?
Social services
An individual, adult or child, with their own record, history, and goals.
Family support
A household unit. One case, multiple members, shared and individual goals.
Community programmes
A group or neighbourhood. The community itself is the client.
What is an activity?
Type
SessionGroupReferralAdmin
Format
OfficeFieldPhoneOnline
Your categories
Configured per organisation. Your operational vocabulary, your labels, your reporting logic.
Team work?

Shared case view

Goals, activities, documents, visible to the whole team, configured by role.

Private sensitive notes

Per worker. Never shared. Protected and permanent.

Team calendar

Shared scheduling with Exchange sync and reminders.

Configured access

Who sees what. Your organisation's rules, not defaults.

"
After five months, the app stopped being a topic of discussion.
It became just a tool. Like a pen for writing, or a car for transport.
Návrat o.z. · family support NGO, 1,000+ active families · Read the full case study →
Platform modules

Everything the work requires.
Nothing it doesn't.

Housing management

From lease to last inspection.

Apartments, tenants, leases, and payments in one place. Track energy use, schedule maintenance, log furnishings, record inspections, manage insurance, store every contract. All linked to the person.

UnitApt. 14 / KratochvílOccupied
LeaseEnds 15 Aug 2025Renewal due
Inspection12 Mar 2025Passed
MaintenanceBoiler serviceOpen
Travel tracking & reimbursement

Every hour. Every kilometre.

Cesta von's mentors cover 13,000+ km across 50 field locations every month. Before: Excel, manual mileage, printing, post office. After: fill in on the phone, director approves, bulk payment generated. End to end.

This month13,284 km · 50 locations
StatusApproved by directorPaid
Project spend
68%
Client support modules

Employment. Debt. Budget. Life.

Pre-built modules to help clients plan finances, manage debt, and find work. Tools used with clients, not on them.

Employment
CV ready
2 applications
Debt plan
€4,200
On schedule
Budget
8 cats.
Updated today
External portals

The right people, the right access.

Volunteers, tutors, donors, sponsors, partners. Each gets a tailored portal with exactly what they need and nothing they shouldn't see. One platform, the whole ecosystem.

TutorMarek V.Active
DonorNadace ABCPortal live
PartnerCity CouncilRead access
Where it starts

Forms that
become cases.

Every case starts with a form. Intake, anamnesis, katamnesis, assessments, donor surveys, beneficiary registration. Yours, configured to match how your organisation actually intakes a person.

Submitted forms flow into structured client and case records, triggering the right workflows automatically. Your form library is where your operational vocabulary lives.

IntakeNew family · 14 fields
AnamnesisMedical history · 28 fields
Katamnesis6-month follow-up · 12 fields
Donor surveyQuarterly · 8 fields
Client record created
Case opened with context
Goals pre-populated
Activities scheduled
Workflow assigned. Reminders set. Linked to reporting.
Administrative bloat is killing real care.
AI integration

Your AI assistant
knows your cases.

INUKO connects to Claude and ChatGPT as MCP tools. Workers manage caseloads through natural language. Managers get cross-org analytics and one-click reports in any format donors or funders require.

Plan activities for a client or case
Record and complete activity notes
Summarize case history by client ID
Evaluate goal progress and plan next steps
Analyse outcomes across workers and regions
One-click exports: 3–5 report formats per project
New MCP tools added, tailored per organisation
Relevant n.o.
"Automation of administration significantly simplifies everyday functioning. Less routine, more space for relationships and real help."
Marek Ilenin · Director
Caseworker · Claude + INUKO
Summarize the last 3 months for case #1042
Case #1042: employment goal progressing. 2 applications, interview this week. Lease renewed. Budget on track. 3 active goals.
Plan the next 3 activities for the employment goal
(1) Interview prep: office, 45 min. (2) CV review: phone. (3) Post-interview follow-up. → Add to case
Manager · Q3 reporting
Give me Q3 outcomes across all regions
Q3: 47 employment goals closed (+23% East Slovakia), 23 housing cases resolved, 1,840 activities logged, €28,400 tracked spend. Export as:

↓ EU Fund template↓ Ministry report↓ Donor narrative↓ Internal summary
🔒

No personal data

AI interactions use anonymised case IDs. Names and personal details are never passed to AI.

🇪🇺

EU-based, GDPR compliant

AI access operates under EU data agreements. Compliant by design, not by configuration.

Not stored or trained

Your data is never used to train AI models or retained beyond the session.

What our customers say

The people behind
the projects.

"

You will meet a combination of professionalism, wisdom, speed and humanity. Several solutions INUKO built for us have already been adapted for other organisations. We give them our highest recommendation.

13,000+ km / monthFilip · Zebra · Amal5 custom apps
"

Not only professionalism, but a sincere human interest in ensuring the final product meets all our expectations and ideals. We received far more than we ever expected.

"

Less routine, more space for relationships, conversations and real help. Technology makes sense when it helps people help.

AI-assisted adminCase & housing mgmt
"

Their approach is not only professional but also human. We felt our needs were truly heard and solutions well thought out. We managed to switch smoothly, with confidence we have a reliable partner.

1,000+ active familiesFamily as base unitOne-click donor reports
How we work

Tailored does not have to mean slow.

INUKO combines discovery, reusable components and fast iteration, so the first useful version can appear quickly and improve with real feedback. Existing modules can shorten the path when your needs match proven scenarios.

01

Listen and map

We understand your current process, people, pain points, data, software, external access, field work and reporting requirements.

02

Shape the first version

We configure the core case model, forms, roles, portals, dashboards and workflows around your highest priority.

03

Build only what matters

Custom pieces are added where they create real value. Proven building blocks keep the project focused.

04

Improve over time

As your organisation learns, changes and grows, the system can evolve with new reports, portals, reimbursements, housing workflows, surveys, automations and integrations.

Our promise

The app you'll
almost never use.

Less logging, fewer clicks to find what matters, no training manuals nobody reads. INUKO is shaped around your process. Using it feels like not using software at all.

Other software measures Daily Active Users. We measure how fast you log out.

"INUKO is an adventure. Quite fun.
Never before would I describe a computer application this way.
Because behind the application are people. And not just any people."
Eva, caseworker · Návrat o.z.
Less admin · More presence · Better outcomes

Tell us about your work.

No generic demo. A real conversation about who you serve and how you work.

Start the conversation →
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