Privacy Information for Inuko cloud service

This privacy information is intended for all users of the Inuko cloud service.

Who are we

Inuko s.r.o., Vajanského 1120/5, 903 01 Senec, Slovakia, is processing your personal data in the legal position of processor.

If you want to contact us directly, you can find our contact details in the “How to contact us” section below.

Inuko customers, and not Inuko, determine the legal basis, how, and why Personal Data submitted to the Inuko Cloud service is used, either by or at the instruction of such customers. With respect to such personal data, (1) Inuko is a “data processor” (“Data Processor”) under the EU General Data Protection Regulation (“GDPR”) ), and (2) Inuko’s customers are the controllers under GDPR (“Data Controller”).

This Privacy Notice describes how Inuko processes personal data as a Data Processor for the purpose of providing the Inuko cloud service to our customers pursuant to the applicable data processing terms with those customers.

As Data Controllers, Inuko’s customers are responsible for disclosing the rights of individuals (“Data Subjects”) with respect to their personal data and other information regarding the collection and use of that personal data, in accordance with the GDPR, and other laws requiring such disclosures.

Scope of this privacy notice.

This Privacy Notice covers the processing of personal data that Inuko performs as a Data Processor for and on behalf of its customers.

Insofar as it acts as a Data Controller, Inuko processes personal data in accordance with the Inuko.net Privacy Notice.

Personal data processed under this notice

Inuko acts as a Data Processor with respect to any personal data comprised in the Customer Data. By“CustomerData” we mean the content or information, which individuals authorized by a customer submit to the Inuko App and the Inuko Cloud Service.

Inuko uses the personal data to provide the Inuko Cloud Service to our customers pursuant to the applicable data processing terms with those customers.

Data retention

Storage periods depend on the data processing terms with our customers and their choices, type of personal data, purposes of its collection and processing, and applicable law.

Disclosing your personal data

Inuko does not disclose your personal data to third parties except where permitted or requested by our applicable customer, or where required by law.

No sale of personal data

Inuko does not sell, rent or lease your personal data.

Service providers

Inuko may disclose your personal data to our contracted service providers so that they can provide Inuko with services, such as IT, system administration and hosting, and customer support.

Subcontractors

Inuko will, to the extent required by law and the applicable customer contract, obtain assurances before disclosing personal data to a subcontractor or third-party agent that the recipient will: (a) use the personal data only to assist Inuko in providing, maintaining or improving the Inuko service, (b) provide at least the same level of protection for personal data as is required of Inuko, and (c) notify Inuko if the recipient is no longer able to provide the required protections. Upon notice, Inuko will act promptly to endeavor to stop and remediate any unauthorized processing of personal data by the recipient. Inuko will remain liable for onward transfers to its subcontractors and third-party agents.

The Inuko Cloud service is deployed on Microsoft Azure infrastructure. In this position, Microsoft stores and processes your personal data in the legal position of Sub-Processor on servers within the European Union. You can read Microsoft’s Privacy Statement here.

Security

As specified in the data processing terms with the applicable Data Controller/customer, Inuko takes reasonable and appropriate measures to protect your personal data from loss, misuse, and inappropriate access.

We use standard, industry-wide practices such as firewalls, encryption of Customer Data at rest and in transit, and (in certain areas) Secure Socket Layers (“SSL”) to protect your information.

However, as effective as encryption technology is, no security system is impenetrable.

Inuko cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to Inuko over the Internet.

What are your rights regarding the personal data we hold about you?

Data subjects in the EU may have certain rights regarding the processing of their personal data. You can obtain information about the applicable rights and how to exercise them from the relevant customer, that is the Data Controller of your personal data.

Access

Within the scope of our authorization to do so, Inuko will work with its customers, the Data Controllers, to support them in providing their Data Subjects access to their personal data that Inuko holds on behalf of its customers.

Corrections

Inuko will take reasonable steps to enable individuals, in connection with its customers, to correct, amend, or delete personal data that is demonstrated to be inaccurate.

Questions and Other Requests

If you have further questions about the collection, retention and use of your personal data, about your choices and rights regarding such collection, retention and use, or wish to exercise your rights under applicable law, you should contact the Inuko customer that is the Data Controller of your personal data (this may be your employer). We will forward any such communications to our customer, provide you with contact information for the customer, and work with the customer to address your questions and/or facilitate your choices and rights as appropriate. If you have questions about our role as a Data Processor, you can submit your questions or request to.

Complaints

Inuko may be able to assist you in resolving any complaints about the collection or use of your personal data. We will forward your complaint to the relevant customer (often the employer associated with that account), which is the Data Controller of that personal data. You may wish to reach out to the Data Controller before contacting Inuko, as the Data Controller may be in the best position to resolve your issue.

Complaints to supervisory authorities

Inuko takes your rights very seriously. However, if you are of the opinion that we have not dealt with your complaints adequately, you have the right to submit a complaint to the responsible data privacy protection authorities.

You can contact the supervisory authority in your country or in Slovakia:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12, 820 07 Bratislava 27, Slovakia
statny.dozor@pdp.gov.sk

International data transfers

Inuko Cloud servers are situated within the European Economic Area (“EEA”) and data is not transferred to 3rd countries.

How to contact us?

You can contact us by letter or mail:
Inuko s.r.o.
Data Protection
Vajanského 1120/5, 903 01 Senec, Slovakia

support@inuko.net

Changes to this Privacy Notice

Inuko reserves the right to update or modify this Privacy Notice at any time without prior notice. Any updates will be posted on the Inuko website www.inuko.net.

The most recent change was made on 05.02.2024.